What does the Professional Services Area (PSA) in a pharmacy include?

The Professional Services Area (PSA) in a pharmacy is specifically designated for professional activities related to the provision of pharmaceutical care. This includes the dispensary, where medications are prepared and dispensed, along with the shelves and displays that hold the pharmaceutical products and other necessary materials that pharmacists utilize in delivering their services.

The inclusion of associated shelves and displays in the PSA is significant as it ensures that all areas directly involved in pharmaceutical care and patient interaction are properly equipped and organized. This setup allows for effective management and accessibility of medications and resources required to provide quality care.

While the dispensary and its counters are essential for the dispensing process, they are not the only components that form the PSA. Therefore, focusing solely on the dispensary would overlook the vital role that shelves and displays play in facilitating the pharmacist's ability to fulfill their professional responsibilities. Additional areas outlined in the other options, such as administrative offices, waiting areas, or consultation rooms, do not constitute the Professional Services Area as they are not directly involved in the core professional activities of a pharmacy.